Shipping Policy:

Thank you for shopping at TrueBuy.co. We appreciate your business and want to ensure you have a smooth shopping experience. Please review our shipping policy below:

Packaging and Handling:

Orders are typically processed and packaged within 1-2 business days. Our team takes great care in ensuring your items are securely packed and ready to be shipped.

Shipping Time:

Shipping times may vary depending on your location. Orders typically arrive within 7-15 business days. Please note that shipping times may be longer during peak seasons or due to unforeseen circumstances. 

International Shipping:

We ship worldwide! However, please be aware that international shipping may take longer to arrive due to customs procedures. 

Thank You For Your Understanding

We understand that waiting for your order can be challenging, but we assure you that it will be worth the wait.  If you have any questions or concerns about your order, please contact us at truebuycustomerhelp@gmail.com. Thank you for shopping at TrueBuy.co!

 

Returns Policy:

We want you to love your purchase from our online store, but we understand that sometimes things just don't work out. That's why we offer a hassle-free, no questions asked return policy.

If you are not completely satisfied with your purchase, you have 30 days from the date of purchase to return the item for a full refund. Simply contact us at truebuycustomerhelp@gmail.com to initiate the return process.

Please note that the item must be unused and in the same condition that you received it. It must also be in the original packaging. Once we receive the item and confirm its condition, we will issue a refund to the original payment method.

Return shipping costs will be the responsibility of the customer, unless the item is being returned due to an error on our part.

If you have any questions or concerns about our returns policy, please don't hesitate to contact us at truebuycustomerhelp@gmail.com. Your satisfaction is our top priority.